REFUND & EXCHANGE POLICY

Thank you for shopping with NOVANURSE at www.novanurse.com.au. We appreciate your business and are committed to providing you with high-quality products. At this stage, we do not accept returns or exchanges on any products purchased from NOVANURSE. All sales are final. This policy has been put in place to keep our costs low and to provide you with high-quality products at affordable prices.

Our products do not come with tags or labels at this stage, not only to help maintain lower costs but also for environmental reasons. We believe in reducing waste and promoting sustainability. All care and fabric information can be found under the product descriptions on our website.

We strive to ensure that all products meet our quality standards before they are shipped. If you receive a defective or damaged item, please contact us at info@novanurse.com.au within 7 days of receiving your order. We will evaluate your request and may offer a replacement or refund at our discretion.

To minimize sizing issues, we provide a size chart on our website for your reference. We encourage you to refer to this chart before making your purchase to ensure the best fit.

We reserve the right to modify this Refund/Return Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions regarding our Refund/Return Policy, please contact us at info@novanurse.com.au